{"id":21671,"date":"2026-10-26T18:55:52","date_gmt":"2026-10-26T17:55:52","guid":{"rendered":"https:\/\/radiolitoral.com\/?p=21671"},"modified":"2026-10-26T18:55:52","modified_gmt":"2026-10-26T17:55:52","slug":"estudiantes-hostaleria-denia-gestion-situacions-risc-clients","status":"publish","type":"post","link":"https:\/\/radiolitoral.com\/ca\/2026\/10\/estudiantes-hosteleria-denia-gestion-situaciones-riesgo-clientes\/","title":{"rendered":"Estudiants d&#039;Hostaleria de D\u00e9nia aprenen a gestionar situacions de risc amb els clients"},"content":{"rendered":"<p>Els <strong>estudiants d&#039;Hostaleria de D\u00e9nia<\/strong> han participat en una<strong> jornada formativa per aprendre a identificar i gestionar situacions de risc<\/strong> que poden sorgir durant latenci\u00f3 als clients. A prop de <strong>50 alumnes del CIPFP<\/strong> van assistir a aquesta activitat del Programa Nacional Servei Responsable, centrada en la prevenci\u00f3 d&#039;incidents i el consum responsable d&#039;alcohol.<\/p>\n<p>La sessi\u00f3 va acostar l&#039;alumnat a diferents situacions que es poden produir en restaurants, bars i altres establiments hostalers.<\/p>\n<p>Entre els continguts van figurar els <strong>efectes de l&#039;alcohol i altres drogues<\/strong>, aix\u00ed com les <strong>precaucions que han d&#039;adoptar els professionals durant la seva activitat laboral<\/strong>.<\/p>\n<p>A m\u00e9s, els participants van aprofundir en les <strong>normes que regulen la venda i el subministrament de begudes alcoh\u00f2liques<\/strong>, especialment en la prohibici\u00f3 de servir alcohol a menors d&#039;edat.<\/p>\n<p>Un altre dels aspectes tractats va ser la <strong>capacitat de resposta davant de possibles incidents<\/strong>. Els estudiants van treballar pautes per detectar situacions de risc i actuar davant de marejos, caigudes o conflictes vinculats al consum de subst\u00e0ncies.<\/p>\n<h2>La formaci\u00f3 incorpora pautes d\u201factuaci\u00f3 per al futur laboral<\/h2>\n<p>La jornada va permetre complementar els coneixements t\u00e8cnics dels futurs professionals de cuina i gastronomia, comer\u00e7 i serveis de restauraci\u00f3 amb eines per oferir una atenci\u00f3 m\u00e9s segura.<\/p>\n<p>La iniciativa va partir de la <strong>Unitat de Prevenci\u00f3 Comunit\u00e0ria de les Addiccions (UPCA) de l&#039;Ajuntament de D\u00e9nia<\/strong>, que impulsa aquest tipus d&#039;activitats per incorporar la prevenci\u00f3 a l&#039;\u00e0mbit hoteler.<\/p>\n<p>Per la seva banda, el Programa Nacional Servei Responsable es desenvolupa a escala estatal amb la participaci\u00f3 de la <strong>Federaci\u00f3 Espanyola de Municipis i Prov\u00edncies (FEMP) i la Delegaci\u00f3 del Govern per al Pla Nacional sobre Drogues<\/strong>.<\/p>\n<p>La proposta busca que els qui s&#039;incorporin al sector coneguin els seus <strong>responsabilitats i disposin de recursos<\/strong> per intervenir davant de situacions que puguin afectar la seguretat i el benestar dels clients.<\/p>","protected":false},"excerpt":{"rendered":"<p>Los estudiantes de Hosteler\u00eda de D\u00e9nia han participado en una jornada formativa para aprender a identificar y gestionar situaciones de riesgo que pueden surgir durante la atenci\u00f3n a los clientes. Cerca de 50 alumnos del CIPFP asistieron a esta actividad del Programa Nacional Servicio Responsable, centrada en la prevenci\u00f3n de incidentes y el consumo responsable [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/radiolitoral.com\/ca\/2026\/10\/estudiantes-hosteleria-denia-gestion-situaciones-riesgo-clientes\/\">Continua llegint&#8230;<span class=\"screen-reader-text\"> from Estudiantes de Hosteler\u00eda de D\u00e9nia aprenden a gestionar situaciones de riesgo con los clientes<\/span><\/a><\/p>\n","protected":false},"author":33,"featured_media":21672,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[130],"tags":[5724,191,5725,5730,5728,314,5727,5726,5729],"class_list":["post-21671","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-educacion","tag-cipfp-de-denia","tag-denia","tag-estudiantes-de-hosteleria","tag-femp","tag-formacion-profesional","tag-marina-alta","tag-prevencion-de-adicciones","tag-servicio-responsable","tag-upca","cobertura-denia"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Estudiantes de Hosteler\u00eda de D\u00e9nia aprenden a gestionar situaciones de riesgo con los clientes | R\u00e0dio Litoral<\/title>\n<meta name=\"description\" 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